SAP Knowledge Base Article - Public

3608546 - The custom codes are displayed instead of the description

Symptom

When logged in a specific language (for example English) and going to Opportunities OWL, the 'Sales Phase' and 'Forecast Category' columns are displaying the correct values for some Opportunities, while for others it is displaying the custom code instead.

This scenario can occur to any other language.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Logon in the affected language, in this case English.
  2. Go to Sales > Opportunities.
  3. On OWL, see 'Forecast Category' column.
  4. Some lines shows the description correctly, e.g. "Test Category" while others shows the code instead, e.g. "<Z1>"
  5. Now see 'Sales Phase' column shows the correct description for some Opportunities (e.g. "Test Phase"), while for others it shows the code (e.g. <Z3>)

 

Cause

It was not maintained a description in the affected language (in this example, English) for the Forecast Categories and Sales Phases that are displaying its custom codes.

Resolution

Please maintain a description while logged in the missing language:

  1. Logon in the affected language.
  2. Go to Business Configuration > Overview.
  3. Search for and open Sales Forecast Category.
  4. Maintain the description to the missing ones.
  5. Now go back to Overview, search for and open Sales Cycles and Phases.
  6. Click on hyperlink, Maintain Sales Phases.
  7. Maintain the description to the missing codes.

Keywords

object working list, German, Spanish, Portuguese, Indian, Bulgarian, Arabic, Czech, Danish, Finnish, French, Greek, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Romanian, Russian, Serbian, Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Simplified Chinese, Traditional Chinese, Opportunity , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications all versions