SAP Knowledge Base Article - Preview

3608556 - E1EDK35 Segment is not updating Customer Group fields when creating a return order

Symptom

  • While creating a return order via IDoc, the value passed in the E1EDK35 segment for Customer group field on Additional data A tab is not getting updated in the created order.
  • Segment E1EDK35 is correctly filled with relevant qualifier and customer group number, however when creating the return order via IDoc using the FM IDOC_ORDERS_ADV_RETURNS_CREATE, the data is not getting saved.


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Environment

  • Sales and Distribution (SD) 
  • SAP ERP 
  • SAP ERP Central Component 
  • SAP enhancement package for SAP ERP 
  • SAP enhancement package for SAP ERP, version for SAP HANA 
  • SAP S/4HANA 
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

E1EDK35, IDoc, return order, Customer group, field not updating, QUALF, CUSADD, IDOC_ORDERS_ADV_RETURNS_CREATE, XVBAK-KVGR1, XVBAK-KVGR2, XVBAK-KVGR3, XVBAK-KVGR4, XVBAK-KVGR5, Additional data tab A , KBA , SD-EDI-IM , Inbound Messages , LO-ARM-SD , Sales , Problem

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