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SAP Knowledge Base Article - PreviewSymptom
- The Instance Refresh Tool is not functioning as expected when attempting to refresh from a specific preview instance to a productive tenant.
- The tool continues to load indefinitely after the target information is filled in.
- This issue does not occur when trying to refresh from the productive tenant to the preview instance.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors Platform all versions
Keywords
Instance Refresh Tool, loading, preview instance, productive tenant, target information, refresh request, IRT, 3 dots, 1H 2025, LOD-SF-PLT-IRT, KI2505 , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Known Error
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