3608655 - Missing html tags or html code in Email Templates, Offer Letter, Headers, Footers, and Help Text - Recruiting Management

This KBA covers a known issue due to a limitation in the new Rich Text Editor introduced as part of the 1H 2025 release.

SAP SuccessFactors Recruiting Management

You have an html code enclosed with <style></style> tags in Email Templates, Offer Letter, Headers, Footers, and Help Text prior to 1H 2025.  

For Example: <style type="text/css">.pagebreak { page-break-before: always; }</style>

After the 1H 2025 release, these html codes were removed from the source code and the formatting of the text body were changed. 

Style tags are not allowed in the text body. It is not supported by the new Rich Text Editor, hence it will be remove by default. 

For example: <style type="text/css">.pagebreak { page-break-before: always; }</style>

Inline styles, on the other hand, are acceptable. 

For example: <div style="page-break-before: always">&nbsp;</div>

For More information on the limitation and known issues of the Rich Text Editor, please see the KBA below.

3602342 - Updated and Standardized Rich Text Editor in Recruiting - Recruiting Management

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