3608662 - Candidate Activity Feed Email Notifications Not Being Sent to Recruiting users - Recruiting Management

Users do not receive the Activity Tracking notification even though they have followed the candidates and set the email frequency.

SAP SuccessFactors Recruiting Management

1. Follow a candidate.
2. Go to Recruiting > Dashboard > Left corner Icon ( Settings) > Email Notification.
3. Set Email Notifications Frequency to receive the Activity Tracking notification.
4. Candidate performs an activity, such as applying a job requisition.
5. No email notification is received by the user.

The User Notification should be triggered when setting Email Notifications Frequency. Please refer to the KBA 2795361 - Activity Tracking and Dashboard - Recruiting Management .

When you set up an Email Notifications Frequency, there should be a job automatically created in Provisioning to send the email.

If you encounter this issue, please reach out to SAP SuccessFactors Cloud Product Support in SAP for Me via SAP Expert Chat or Support case with the product component of LOD-SF-RCM.

For Product Support only, please refer to the internal memo.

KB Article 2795361 - Activity Tracking and Dashboard - Recruiting Management

Candidate Activity Feed, Email Notifications, Provisioning, Candidate Activity Email Notification Job, job not created, not receiving emails, user notification , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem