SAP Knowledge Base Article - Public

3608682 - "View active candidates" shows incorrect count number in job application pipeline in Legacy Applicant Management Workbench- Recruiting Management

Symptom

"View active candidates" shows incorrect count number in job application pipeline in Legacy Applicant Management Workbench.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting tab
  2. Select job requisition tab
  3. Click on the "number" in Active Candidates column
  4. See the count number in "View active candidates" shows the count number for "View all candidates", not "View active candidates"

Cause

It's a known system defect.

Resolution

Engineering team confirmed this issue will be resolved in the future version.

At the current time, the issue only happens in Legacy Applicant Management Workbench.

You can switch to Redesigned Applicant Management Workbench to avoid such issue happening again.

See Also

3369122 - Redesigned Applicant Management Workbench - Recruiting Management

Keywords

View active candidates, legacy workbench, applicant pipeline, INC12792764, RCM-125352 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions