Symptom
Customize how matrix reporting relationships are displayed on employee cards in Org Chart.
Environment
SAP SuccessFactors HCM Suite
Resolution
Prerequisites:
Context:
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If a manager has matrix reports under them, the number of matrix reports is displayed next to direct reports and team size. For example, 4 · 15 / 2 Matrix means that this person has 4 direct reports, 15 total reports (team size), and 2 matrix reports.
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If an employee reports to more matrix managers in addition to the one displayed in the current view, the number of additional matrix managers is displayed on the employee card, for example, +2 Matrix Managers. Note that the count excludes direct managers because there's always only one direct manager for a given employee. By default, this information is visible on employee cards. You can choose to hide it for all users if you don't want them to see it.
Procedure:
- Go to Admin Center Company Settings Org Chart Configuration.
- Select the Hide matrix manager information in Org Chart cards option under the Company Org Chart tab.
- Save your changes.
Results:
Additional matrix manager count is no longer visible on employee cards.
See Also
Keywords
How to Show or Hide Matrix Manager Information on Employee Cards, Showing or Hiding Matrix Manager Information on Employee Cards, Matrix Manager Count Available in the Latest Org Chart, Matrix Manager, Org Chart Configuration, Hide matrix manager information in Org Chart cards , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem