SAP Knowledge Base Article - Public

3608757 - Incorrect Start Date when Crossboarding is Initiated from RCM - Onboarding

Symptom

After Crossboarding completed, an incorrect Position Entry Date appears under Employee Profile Position Information.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Recruiting, initiated Crossboarding.
  2. Go to Onboarding Dashboard, the candidate has a same Start Date which mapped from RCM.
  3. When Crossboarding completed, go to Employee Profile check the Job Information, an incorrect Position Entry Date appears under Position Information.

Cause

The Crossboarding hiring manager does not have permission to edit or delete the Position object. This leads to a change in the candidate's Position object once Crossboarding is triggered, resulting in an incorrect start date. 

Resolution

  1. Go to Manage Permission Roles.
  2. Find the Crossboarding hiring manager's permission role.
  3. Edit the role, enable Employee Central Effective Dated Entities, Job Information, Position delete/edit permission, save.
  4. Test a new internal hire or re-initiate Crossboarding from RCM.

Keywords

incorrect Position Entry Date, crossboarding start date, crossboarding Position Entry Date, crossboarding mapping start date, internal hire start date, internal hire Position Entry Date, start date change, ReporteeEmployeeBeanOfPositionProviderImpl, The position assignment of employee UserId has been removed/changed , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem

Product

SAP SuccessFactors Onboarding all versions