SAP Knowledge Base Article - Public

3608884 - Manager is not getting added to the manager permission role

Symptom

An employee who is having positions below him is not getting added to the manager permission role. One or more positions can be seen below the user in position org chart.

Environment

SAP SuccessFactors Employee Central: Position Management

Reproducing the Issue

  1. Login to instance.
  2. Navigate to Position Org Chart.
  3. Open the position of employee facing the issue.
  4. Confirm if there are lower level positions available for this user.
  5. Check whether the user has been added to the manager permission role.

Cause

User is not having any direct reports. If the positions below the user are vacant positions then the user would not be considered a manager. 

Resolution

Please ensure that the user is having at least one direct report i.e. user added as the manager for at least one user in job information. Only then he/she would be considered a manager and would be added to the manager permission role.

Keywords

user not added to manager permission role, vacant positions, no direct reports, position org chart, job info manager, lower level position, manager permission , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-JOB , Job Information , How To

Product

SAP SuccessFactors Employee Central all versions