Symptom
- While applying for a job requisition, upon selecting a value for a specific picklist field, the blank screen displays only "Job Application" and "View Job Description".
- The issue prevents the completion and submission of the application.
- The issue is specific to picklist field only.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Apply to Job requisition
- Complete the resume and move to the next page(Profile Information)
- Select a value in any picklist field
- Observe that a blank screen displays.
Resolution
This is a known issue and it will be patch in production on May 29th, 2025.
Workaround: Disable the option "Enable Candidate Experience for Career Site" under Manage Recruiting Settings.
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Keywords
SAP SuccessFactors, Recruiting, Job Application, Issue, Picklist Field, Blank, Screen Display, Application Submission, Enable Candidate Experience for Career Site , 1H2025, KI2505 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error
Product
SAP SuccessFactors Recruiting all versions