SAP Knowledge Base Article - Public

3608890 - Job Application Picklist Not Working - 1H2025

Symptom

  • While applying for a job requisition, upon selecting a value for a specific picklist field, the blank screen displays only "Job Application" and "View Job Description".
  • The issue prevents the completion and submission of the application.
  • The issue is specific to picklist field only.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Apply to Job requisition
  2. Complete the resume and move to the next page(Profile Information)
  3. Select a value in any picklist field
  4. Observe that a blank screen displays.

Resolution

This is a known issue and it will be patch in production on May 29th, 2025.
 
Workaround:  Disable the option "Enable Candidate Experience for Career Site" under Manage Recruiting Settings.
 
Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.
 

Keywords

SAP SuccessFactors, Recruiting, Job Application, Issue, Picklist Field, Blank, Screen Display, Application Submission,  Enable Candidate Experience for Career Site , 1H2025, KI2505 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting all versions