3608919 - SEPA Direct Debit Pre-notification and Payment Advice in SAP S/4HANA Cloud Public Edition

Symptom

In case of Direct Debit Pre-notification run, the payment run and the payment media has different identification number. Therefore it is hard to find the linkage between payment run and related payment media.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Public Cloud Edition

Reproducing the Issue

Create run for Direct Debit Pre-Notification in 'Manage Automatic Payments' app.
The payment is posted with run ID XY01 with date DD/MM/YYYY.
You cannot find ID XY01 in 'Manage Payment Media' App.

Cause

It's the standard behavior of Direct Debit Pre-Notification in 'Manage Automatic Payments' app.

Resolution

The first run (in this case with ID XY01) is Direct Debit Pre-notification run. Actual payment run has different ID (in this example it is AB99) to post payment document and generate payment file. You see this identification number in 'Manage Payment Media' app.

In 'Manage Automatic Payments' app scrolling the mouse over the pre-notification run ID you can see and check the linkage to actual run as "Payment run DD/MM/YY AB99 was created".

Keywords

SEPA, Direct Debit, pre-notification, payment advice, SAP S/4HANA Cloud Public Edition, Manage Automatic Payments, payment method, payment media, F110, F0770, F0 770, F1868, F1 868 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions