SAP Knowledge Base Article - Public

3608923 - 1H2025 Release - Story Report shows error message when 'Preview Query' button is clicked while 'Form Section' is used in the report

Symptom

When 'Form section' object is selected from '360 Reviews' module in Story Report, this error appears if 'Preview Query' button is clicked:

"We found an error while creating the query in the database.
For assistance, please contact your administrator or the SAP Product Support team, if needed.
Correlation ID: ..."
 
When Form Section is removed the report is working fine.
 
 
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

Product version: SAP SuccessFactors HCM Core 2505

Reproducing the Issue

 

  1. Create a new Story Report
  2. Expand 360 review --> All Templates
  3. Drag and drop Form object
  4. Create a simple report like this: Form --> Participant -> Form section
  5. Click on preview query to see error

 

Cause

This issue is being investigated.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to this KBA: 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

Please follow the below steps as a workaround for the issue:

  • Go to Provisioning (if you as a customer do not have access to Provisioning, ask your SAP Implementation Partner)
  • Search for 'Configurations for Stories in People Analytics'
  • Next, run the job 'Refresh Reporting Metadata'

Wait for 30 minutes and check if the issue has been resolved.

See Also

Keywords

SuccessFactors, SF, 1H2025, KI2505, release, 360 review, story report, form section, object, module, We found an error while creating the query in the database, error, preview query , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , Known Error

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors Performance & Goals all versions