Symptom
When 'Form section' object is selected from '360 Reviews' module in Story Report, this error appears if 'Preview Query' button is clicked:
For assistance, please contact your administrator or the SAP Product Support team, if needed.
Environment
Product version: SAP SuccessFactors HCM Core 2505
Reproducing the Issue
- Create a new Story Report
- Expand 360 review --> All Templates
- Drag and drop Form object
- Create a simple report like this: Form --> Participant -> Form section
- Click on preview query to see error
Cause
This issue is being investigated.
Resolution
Product Engineering is investigating a solution.
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Workaround
Please follow the below steps as a workaround for the issue:
- Go to Provisioning (if you as a customer do not have access to Provisioning, ask your SAP Implementation Partner)
- Search for 'Configurations for Stories in People Analytics'
- Next, run the job 'Refresh Reporting Metadata'
Wait for 30 minutes and check if the issue has been resolved.
See Also
Keywords
SuccessFactors, SF, 1H2025, KI2505, release, 360 review, story report, form section, object, module, We found an error while creating the query in the database, error, preview query , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , Known Error