Symptom
- Error Message: HTTP 404 - Not found
- Error when opening Customer Account > Purchase Order
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the workcenter Customer
- Go to Account
- Search and open the customer
- Go to the Customer Insight facet
- Locate and click Purchase Order in the key metrics
- A popup will be opened.
- Click an entry link in the popup
- A new tab will open and the error message is displayed
Cause
SAP S/4HANA URL is not maintained
Resolution
- Go to the Administrator Workcenter > Customer Insights
- Go to Integration Settings
- Maintain a URL for SAP S/4HANA URL
- Save
Keywords
Customer Insights, SAP S/4HANA URL, Integration, S/4HANA, Purchase Orders, HTTP 404 - Not found , KBA , LOD-CRM-SBS-360 , Customer 360 Profile , How To
Product
SAP Cloud for Customer core applications 2505