SAP Knowledge Base Article - Public

3609074 - Paragraph and Headings format dropdown is missing in Rich Text Editor - Recruiting Management

Symptom

This KBA covers a known issue in the new Rich Text Editor introduced as part of the 1H 2025 release.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

When you access Rich Text Editor in Recruiting, note that the option "Format" is missing. Headings and Paragraph options are missing from the Rich Text Editor.

Resolution

The "Format" option dropdown that was available from the old text editor is missing on the new Rich Text Editor. 

This was previously deemed as a 1H 2025 limitation, but our Recruiting Engineering team is working on enhancing this and adding the "Format" option back.

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See Also

For More information on the limitation and known issues of the Rich Text Editor, please see the KBA below.

3602342 - Updated and Standardized Rich Text Editor in Recruiting - Recruiting Management

Keywords

rich, text, editor, default, font, job description text editor, offer letter text editor, text editor, RTE, RCM, Recruiting Management, 2505, 1H 2025, manage offer letter templates, job description text editor, recruiting email templates, agency, interview, offer letter, help text, job posting, formatting, source code, html, known issues, limitations, format, headers, headings, h1, h2, h3, paragraph, no format option, KI2505 , KBA , LOD-SF-RCM , Recruiting Management , Known Error

Product

SAP SuccessFactors Recruiting all versions