Symptom
- An error message "Currently Benefits Management is not supported by this mobile application" is received on Android devices when accessing a custom MDF with a URL from the mobile application.
- The issue does not occur on iOS devices.
- The URL previously loaded successfully on both Android and iOS devices.
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Environment
- SAP SuccessFactors Mobile
- SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
INC12733384, CS20250009921628, mobile, SAP SuccessFactors Mobile, Android, error message, custom MDF, URL, iOS, SAP SuccessFactors Performance & Goals, benefits error , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-MOB , Employee Central Mobile , Problem
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