Symptom
When using the token [[Equipment]], on the email subject, the token is not rendered correctly and "br/" HTML tag appears.
Environment
SAP SuccessFactors Onboarding
Cause
Equipment tokens value will be constructed as "Equipment Description. < br/ > Equipment Comment".
Resolution
Equipment tokens value will be constructed as "Equipment Description. < br/ > Equipment Comment".
Which means while they are being used on the email body, the Equipment Description and comment will appear on different lines.
As subject is a single line, the system is not able to correctly render it.
This is expected, engineering team is working to have this working correctly, no ETA.
Keywords
subject, token, email, e-mail, equipment , KBA , LOD-SF-OBX-EML , Notifications , Problem