SAP Knowledge Base Article - Preview

3609185 - Error 'Model information cannot be found' when opening report after DEV to PRD deployment.

Symptom

  • After deploying a report from DEV environment to PRD environment via Transport Export / Import Option, an error "Model information cannot be found" is encountered when opening the imported report.
  • The error does not occur when creating a new report in PRD for the same Model.


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Environment

SAP SuccessFactors Sales Performance Management

    • Embedded Analytics

Product

SAP SuccessFactors Incentive Management 2025

Keywords

SAP SuccessFactors, Incentive Management, report deployment, DEV to PRD, Transport Export / Import Option, Model information cannot be found, error, missing views, G1E7-DEV, G1E8-PRD. , KBA , CEC-SAL-EA , Embedded Analytics , Problem

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