SAP Knowledge Base Article - Preview

3609212 - Logon Failed for RESTful Web Services error in BI Launchpad 4.x

Symptom

  • Logon failure for RESTful Web Services when accessing BI Launchpad
     "Logon failed for RESTful Web Services. Contact system administrator" 
  • Using HTTP also gets the error
  • There is an old folder in the Tomcat webapps directory


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Web Server: Tomcat 9

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

BI Launchpad, BILP, Logon failure, RESTful Web Services, HTTP 500, Error FWM 02024, SAP BusinessObjects Business Intelligence platform, SAP SSO, Tomcat, webapps directory, backup folder, cache. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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