Symptom
Even though a sales order has been created, the Credit Exposure is still not updated.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The field "Confirmed Quantity" is zero, therefore the Credit Exposure is still not updated.
To check the Confirmed Quantity, follow below steps:
- Go to app "Display Sales Order" and enter the Sales Order number.
- Double-click the Material then click the tab "Schedule Line".
- The Confirmed Quantity is zero.
Resolution
To calculate the Credit Exposure, use the formula "Credit Exposure = Confirmed Quantity * Credit Price".
Additionally, the Confirmed Quantity is related to the stock of material, when the stock of material is 0, the Credit Exposure will also be 0.
Keywords
Credit Check, Credit Exposure, Sales Order, Confirmed Quantity , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem
SAP Knowledge Base Article - Public