SAP Knowledge Base Article - Public

3609247 - Credit Exposure is not updated after creating Sales Order - SAP S/4HANA Cloud Public Edition

Symptom

Credit Exposure is not updated after creating Sales Order

Environment

SAP S/4HANA Cloud Public Edition

Cause

Check the Confirmed Quantity:

  1. Go to VA03 and enter the Sales Order number.
  2. Double-click the Material then click the tab "Schedule Line"
  3. The Confirmed Quantity is zero.

Resolution

To calculate the Credit Value, use the formula "Credit Value = Confirmed Quantity * Credit Price". 

Additionally, the Confirmed Quantity is related to the stock of material, when the stock of material is 0, the Credit Value will also be 0. 

Keywords

Credit Check, Credit Exposure, Sales Order , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions