SAP Knowledge Base Article - Public

3609247 - Credit Exposure is not updated after creating Sales Order - SAP S/4HANA Cloud Public Edition

Symptom

Even though a sales order has been created, the Credit Exposure is still not updated.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The field "Confirmed Quantity" is zero, therefore the Credit Exposure is still not updated.

To check the Confirmed Quantity, follow below steps:

  1. Go to app "Display Sales Order" and enter the Sales Order number.
  2. Double-click the Material then click the tab "Schedule Line".
  3. The Confirmed Quantity is zero.

Resolution

To calculate the Credit Exposure, use the formula "Credit Exposure = Confirmed Quantity * Credit Price". 

Additionally, the Confirmed Quantity is related to the stock of material, when the stock of material is 0, the Credit Exposure will also be 0. 

Keywords

Credit Check, Credit Exposure, Sales Order, Confirmed Quantity , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions