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3609279 - Receiving alert "Tunnel connection to subaccount xxxxx@hana.ondemand.com is broken and cannot be used" triggered by SAP Cloud Connector

Symptom

The following email alert is received:

Tunnel connection to subaccount xxxxx@hana.ondemand.com is broken and cannot be used
Alert was triggered by Your Cloud Connector on timestamp

E-Mail generated by Cloud Connector "Your Cloud Connector"
running on host Your Cloud Connector Host


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Environment

SAP Cloud Connector

Product

SAP Connectivity service 2.0

Keywords

SAP Cloud Connector, SCC, alert, email alert, subaccount, BTP, Connectivity, network issue, Tunnel connection, Tunnel connection to subaccount is broken, cannot be used , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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