SAP Knowledge Base Article - Public

3609316 - Section comment of the first section on form can not be saved when latest form experience is enabled - 1H 2025

Symptom

The section comment of the first section cannot be saved when the latest experience of Performance Management forms is enabled.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Enable the latest experience of Performance Management forms in performance management feature setting.
  2. On form, input the section comment in every section and save form.
  3. After refreshing the form page, or save and close the form and enter the form again, notice that the section comment of the first section is be saved. 
    For example, if the first section on form is a custom section, then section comment of this custom section is not saved; If the first section on form is a goal section, then section comment of this goal section is not saved.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

Workaround

If you want to continue using latest experience of Performance Management forms, add a section (e.g. user info section) as the first section in the form template. This will ensure that sections requiring comments are not the first ones to be filled.

Or, if you do not want to modify form templates, disable "Enable the latest experience of Performance Management forms".

See Also

Keywords

KI2505, PMU-25047, section comment, comment, save, empty, can not save, saved, refresh, goal section comment, competency section comment, custom section comment, first section, performance form, Enable the latest experience of Performance Management forms, latest form experience, performance management feature setting , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals 2505