SAP Knowledge Base Article - Public

3609453 - Handle inconsistent time slices in Compound Employee Delta Transmission

Symptom

You encounter one of the following errors in a standard SAP SuccessFactors Integration, a Custom Integration or within a CompoundEmployee API query response:
- DELTA_INCONSISTENT_TIME_SLICES
- DELTA_INCONSISTENT_END_DATE
- DELTA_DUPLICATE_KEYS
- DELTA_MULTIPLE_RECORDS_AT_START_DATE

Environment

SAP SuccessFactors Compound Employee API

Cause

Updates were made to the records, but an issue occurred during the adjustment of the neighbouring time slices. This issue primarily impacts older records that were not properly processed or saved during the update. While the SuccessFactors Employee Central UI ignores overlapping entries, the CompoundEmployee API requires valid data to correctly calculate the delta response and send this to external consumers. Consequently, the CompoundEmployee API will return an error instead of a response.

Resolution

In case the error is raised for the CURRENT image, you could:

- Use Check Tool check "JobInfoInconsistentEndDateCheck" in case the affected entity is Job Information
- Use Check Tool check "CompInfoInconsistentEndDateCheck" in case the affected entity is Compensation Information 

If you encounter the error for any other entity in the CURRENT image or for any entity in the SNAPSHOT image, please create a ticket on the component of the affected entity, e.g. component LOD-SF-INT-EC for entity "Personal Details"; this is to correct both the transactional and the corresponding audit data on the database. 

See Also

2680843 - OVERLAPPING_TIME_SLICE_ERROR in Compound Employee Delta Transmission

Employee Central Compound Employee API Guide

Keywords

DELTA_INCONSISTENT_TIME_SLICES, DELTA_INCONSISTENT_END_DATE, DELTA_DUPLICATE_KEYS, DELTA_MULTIPLE_RECORDS_AT_START_DATE, CE, Compound Employee, CompoundEmployee, error, JobInfoInconsistentEndDateCheck, CompInfoInconsistentEndDateCheck, Check Tool, Checktool , KBA , LOD-SF-INT-CE , Compound Employee API , How To

Product

SAP SuccessFactors HCM Suite all versions