3609462 - System header not displaying after navigating to Learning Administration from the new Learning home page

• The header is not displaying correctly in the Learning Administration screen.
• The header works properly in the BizX Home Page and Learning Home Page.
• The issue is only experienced by specific users.

SAP SuccessFactors Learning

1. Access the Learning Administration area from the new Learning home page >
2. Observe the header not displaying correctly.

The user is missing the required BizX RBP permission for the Learning Administration screen. Although the user has Learning Administrator access in Learning and can navigate the Learning Administration site from the new Learning home page, they lack the necessary permission to see the header once they've navigated to the Learning Administration side.

In BizX RBP, there are two permissions related to Learning:

1. Learning Admin Access Permission - This gives Learning Admin access to the Learning Administration menu.
2. Learning Access Permission - This gives learning user access to the user.

Steps :

1. Identify the admin user lacking the necessary permission >
2. Grant the Learning Access Permission to the user >
3. Verify that the header is now displaying correctly.

2489829 - Give Learning admin and Learning user permission if RBP is enabled

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