Symptom
When admins are trying to create a Learning-only user manually from the LMS admin UI, they receive an error:
"Cannot invoke 'com.plateausystems.elms.bo.student.valueobject.StudentVO.getLmsOrigin()' because 'studentVO' is null."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Learning Administration > People > Users > Add User
- Fill in the details
- Attempt to create a learning-only user
- Error is received
Resolution
LMS Engineering team is currently investigating the reported behaviour. It is reproducible only on certain environments for now, therefore the root cause is still being analyzed.
We will update this KBA once the root cause and the solution is identified.
Keywords
studentVO, null, user, manual, user creation, learning, admin, error, cannot invoke , KBA , LOD-SF-LMS-USR , User Entity , Bug Filed