SAP Knowledge Base Article - Preview

3609612 - Unable to complete the setup of the Global Protect VPN

Symptom

  • Unable to Log In to the VPN Setup Process for the SAP SuccessFactors Incentive Management Global Protect VPN Account
  • The Issue is Encountered During the Configuration of the VPN
  • The Account is Found to be Locked


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Legacy Hana
  • Incentive Management on Legacy Oracle

Product

SAP SuccessFactors Incentive Management 2025

Keywords

SAP SuccessFactors, Incentive Management, login issue, VPN configuration, account locked, unable to login, Global Protect, Global Protect VPN, Microsoft login, MS login, MS, Microsoft, Azure. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Known Error

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