Symptom
When accessing the Accomplishments link from the New Learning Home Page, the following error message is displayed:
"An application error has occurred. Please try again.
If you have further questions or issues regarding this error, please provide the error details below to your support group.
Error message = Feature not enabled yet."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access SuccessFactors Learning with the New Learning Experience toggle enabled >
- From the Activities menu, select the Accomplishments link >
- The error message is displayed.
Cause
The error message received when opening the Accomplishments page is caused by the Accomplishments feature being disabled on this environment.
Resolution
- Follow the steps on SAP Help Portal - Enabling Learning Accomplishments to enable the feature.
- If the customer does not utilize this feature, the Accomplishments link can be removed from the menu by removing the corresponding permission (Access Learning Accomplishments) from the users role as detailed on KBA 3483511 - Remove the Accomplishments option from the ILX drop down menu.
See Also
Keywords
SAP SuccessFactors Learning, learning, lms, ilx, error, feature not enabled yet, accomplishments, learningAccomplishmentEnabled , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem