SAP Knowledge Base Article - Public

3609659 - In Document Generation, Styles such as bold, italic, etc., cannot be applied to placeholders or tokens - 1H 2025

Symptom

In Document Generation, Styles such as bold, italic, etc., cannot be applied to placeholders or tokens.

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

  1. Navigate to Manage Document Template and select an existing template.
  2. Add a Placeholder/Token to the template.
  3. Select the Placeholder/Token and attempt to apply styles (e.g., bold, italic).
  4. Observe that the applied styles are not reflected on the Placeholder/Token.

Resolution

The solution to this issue is currently under investigation. Please follow this KBA for updates.

Workaround -

Pre-apply the styles and then insert the token.
                                  OR 
Make the token be mixed with other text or space, select the whole paragraph with text or space and then apply the styles, then delete the dummy text or space.
                                  OR
Use Source to add the styles.

See Also

Keywords

Document Generation, Text Style, Bold, Normal, Placeholder, Token, UI Change, Not Working, INC12643257, KI2505, 2505, style, italic, bold, text, Manage Document Template , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , Bug Filed

Product

SAP SuccessFactors Employee Central 2505