Symptom
BusinessPartnerReplicationIn message has Application Error. The Detailed Error shows messages, 'Country/Region dialing code has been added to number xxxx'. However, the Error Log Long text shows the real cause of the error: 'E-mail address '&MV_EMAIL_ADDRESS& isn't valid. Please check. '
Environment
SAP Cloud For Customer
Reproducing the Issue
- Select the relevant message ID in Administrator -> General Settings -> Web Service Messenger Monitor
- If the Detailed error states 'Country/Region dialing code has been added to number xxxx', go to View -> Error Log ->Long Text.
- The Long text shows error message, 'E-mail address &MV_EMAIL_ADDRESS& isn't valid. Please check.'
Cause
The payload contains an invalid email address
Resolution
- Goto -> Error Log ->Error Context
- The invalid email in the payload can be see from <ERROR_TEXT>E-mail address yyyyyy isn't valid. Please check.</ERROR_TEXT>
- The email address yyyyy typically will have a space before or after the '@', or an invalid postfix.
- Correct the email in the sending system.
Keywords
KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem
Product
SAP Cloud for Customer core applications 2505