Symptom
- You have configured email notifications for change documents in ChaRM
- You change a change document's status with an action (for example, from In Development to Withdrawn)
- The generated email has the source status instead of the target status (i.e, the text of the email has status In Development instead of Withdrawn).
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Environment
Solution Manager 7.2
Keywords
Email, sort order , KBA , SV-SMG-CM , Change Request Management , Problem
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