3609758 - Cursor Reset Issue After Auto-Save in New Performance Management Form Experience Text Field

A possible issue has been discovered in which the following is experienced:

As users type into the text field, the system auto-saves the content at regular intervals (30 second by system design).

However, when the auto-save occurs, the cursor unexpectedly jumps to the beginning of the text field, regardless of where the user was typing.

SAP SuccessFactors Performance Management

1. Log into instance and go to PM inbox (Make sure latest performance form experience is enabled)
2. Open a form that has text fields available for filling
3. Start writing the text and notice that after the auto save the cursor jumps to the start of the text 

The section comment of the first section cannot be saved when the latest experience of Performance Management forms is enabled.

The fix for this issue is planned to be deployed with 2H2025 (b2511) release on 13-Oct-2025 for Preview and on 14-Nov-2025 for Production environments.

Workaround

• Disable "Enable the latest experience of Performance Management forms".
• If disabling "Enable the latest experience of Performance Management forms" is not feasible, add a section (e.g. user info section) as the first section in the form template. This will ensure that sections requiring comments are not the first ones to be filled.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

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