SAP Knowledge Base Article - Public

3609758 - Cursor Reset Issue After Auto-Save in New Performance Management Form Experience Text Field

Symptom

A possible issue has been discovered in which the following is experienced:

As users type into the text field, the system auto-saves the content at regular intervals (30 second by system design).

However, when the auto-save occurs, the cursor unexpectedly jumps to the beginning of the text field, regardless of where the user was typing.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log into instance and go to PM inbox (Make sure latest performance form experience is enabled)
  2. Open a form that has text fields available for filling
  3. Start writing the text and notice that after the auto save the cursor jumps to the start of the text 

Cause

This matter is currently under investigation.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

Disable "Enable the latest experience of Performance Management forms".

See Also

Keywords

KI2505, section comment, comment, save, auto save, saved, refresh, Enable the latest experience of Performance Management forms, latest form experience, performance management feature setting  , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM-FRM , Forms & Templates , Bug Filed

Product

SAP SuccessFactors HCM Core 2505