Symptom
- An error occurs when a service agent tries to record times via the self-services.
- The error message "Instance with the same key () already exists" is displayed when changing the view from "Worklist" to "Day" in the "Edit Time Sheet" section.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
KBA , SRD-HR-TLM , Time and Labour Management , Problem
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