Symptom
- The system fails to connect to the Employee Central Payroll system during Exports, resulting in a BSI fatal error.
- The error message displayed is "Employee data failed to export. Fatal error. Unable to communicate with server myXXXXX.payroll.ondemand.com: Client#: XXX."
- No tax data is being transferred to the Employee Central Payroll (ECP) system, and this error occurs even when forcing an export from BSI.
- Message present in the T-Code SRTUTIL Error Log mentioning the Filing Status "Error during access to the ref node 'FILING_STATUS'. The ref node is not defined or does not have the necessary type
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Environment
- HR renewal
- SAP S/4HANA
- SAP ERP
- SAP SuccessFactors Employee Central Payroll
Product
HR renewal all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP SuccessFactors Employee Central Payroll all versions
Keywords
BSI, Fatal Error, Unable to Communicate, Server, Employee Central Payroll, SAP SuccessFactors, ECP, tax data, export, failure, BSI TaxFactory, SaaS, TPF. , KBA , PY-US-CL , Cloud Tax Interface BSI , Problem
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