3609849 - Why is Payload ID being dropped when sending cXML invoice in Ariba?

I submitted a cXML invoice referencing a purchase order, but it is not attached to the PO in SAP Business Network. Instead, the payload id is dropped from the invoice, and the system processes the invoice as a non-PO invoice or it displays an error, even though it includes valid PO data.

This may happen without any error message. However, in some cases, the following messages may appear in the invoice history:

• Cannot find the PO referenced in the invoice

• This customer does not accept invoices for orders sent outside of Ariba SN

This prevents the invoice from being correctly matched to the intended purchase order and may result in rejections depending on the buyer’s invoicing rules.

Transaction (Invoicing)

Payload ID, cXML Invoice, Ariba, PO reference date, orderID, orderDate, buyer/supplier NetworkID, dropped payload ID, incorrect PO reference dates, invoice not linked to PO, orderDate mismatch, cxml invoice matching, documentReference , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , Problem