3609895 - Formatting Inconsistencies between Manage Job Posting Header and Footer and Requisition Headers and Footers - Recruiting Management

This KBA covers a known error in the new Rich Text Editor introduced as part of the 1H 2025 release. 

SAP SuccessFactors Recruiting Management

1. Go to Manage Job Posting Header and Footer. 
2. Apply a font style and size on the header or footer, e.g., Arial 12.
3. Go to a requisition and select the target updated header or footer. 
4. The selected header or footer will appear to have a different style or size, e.g., Verdana 8 or Arial 8. 

The Manage Job Posting Header and Footer is still utilizing the legacy editor, while the job requisition headers and footers use the new Rich Text Editor.

This has been initially deemed as expected due to the difference in behavior of the editor versions. 

Manage Job Posting Header and Footer utilizes the legacy editor which has a default font and size option, while the job requisition headers and footers, much like all the other rich text fields in Recruiting, utilizes the new Rich Text Editor which does honor the default font and size option from legacy.

This issue is addressed in an emergency code fix released on 2505p6e1 (31-May-25 Emergency Patch) for updated patch information in production, please see link. 

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.  

For More information on the limitation and known issues of the Rich Text Editor, please see the KBA below.

3602342 - Updated and Standardized Rich Text Editor in Recruiting - Recruiting Management

3608647 - Default Font Issues with the New Rich Text Editor - Recruiting Management

Formatting, inconsistencies, Manage Job Posting Header and Footer, header, footer, job description, font style, font size, rich, text, editor, job description text editor, text editor, RTE, RCM, Recruiting Management, 2505, 1H 2025,  job posting, KI2505 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Product Enhancement