SAP Knowledge Base Article - Public

3609903 - "Apply the global user preference settings to all existing users" setting is unable to be saved

Symptom

"Apply the global user preference settings to all existing users" setting is unable to be saved after clicking "Save" button to refresh the page, toggle turns to off again.

Environment

SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. From the side navigation, choose  System   Administration.
  2. Choose the Default Appearance tab.
  3. Under the Global User Preference Settings section, edit the user preference fields.
  4. Toggle on "Apply the global user preference settings to all existing users".
  5. Choose Save to commit your changes.
  6. In the warning dialog, click Refresh.

Cause

Toggle turns to off after page refresh is the system design.

Resolution

The global user preference settings will be applied to all existing users immediately after page refreshed.

Keywords

Toggle, grey  , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions