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SAP Knowledge Base Article - PreviewSymptom
When going to the Latest Benefits Overview section for an employee, an application error is received with the below details:
An application error occurred. Please try again later, or copy the below error information and send it to your support group if the issue keeps occurring.
internalMessage=Failed to retrieve user’s available benefits.
errorMessage=lnternal error
name=Error
code=lnternalError
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Environment
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors HCM Core 2505
Keywords
benefit, benefits, overview, benefits overview, application, error, application error, Failed to retrieve user’s available benefits, lnternal error, lnternalError, INC12780894 , KBA , LOD-SF-EC-GBF , Global Benefits , Bug Filed
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