SAP Knowledge Base Article - Preview

3609980 - Error Accessing W-4 Withholding, Pay Statement or any other mashup link in SAP SF EC

Symptom

  • An error occurs when attempting to access any mashup link available on Payroll Information portlet in SAP SuccessFactors Employee Central. Affected applications might be Direct Pay Statement, mashups, WDA application, BSI, W-4 Withholding, etc.
  • Any of the following error messages could be displayed:
    error while processing@sf_idp_metadata
    OR 
    Unauthorized assertion consumer service


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Environment

  • SAP SuccessFactors Employee Central Payroll
  • SAP SuccessFactors Employee Central integration to SAP Business Suite
  • Mashup / Pay Statement

Product

SAP SuccessFactors Employee Central Payroll all versions

Keywords

SAP SuccessFactors, Employee Central, W-4 Withholding, error, processing@sf_idp_metadata, Known Error, known issue, bug, error, fix, defect, release, production, preview, H2, H1, 1H 2025, b2505, 2505, SAP SuccessFactors Release, Frequently Asked Questions, FAQ, features, enhancements, 1st Half 2025, release, summary, KI2505 , KBA , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , LOD-EC-GCP-PY , Payroll Integration EC to Employee Central Payroll , LOD-EC-GCP-PY-MAS , Employee Data Maintenance via Mashups , LOD-EC-INT-UI , UI Integration with ERP On Premise , PY-US-BSI , Tax Interface BSI , Problem

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