SAP Knowledge Base Article - Public

3610030 - The font "Lucida" is not available when editing in the new RichText Editor - Recruiting Management [1H2505]

Symptom

After 1H2505 release, the option to use font "Lucida Sans Unicode" is not available in the Rich Text Editor for editing in any of the Rich Text Editor.

Image/data in this KBA is from SAP internal systems, sample data, pr demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open any rich text editor.
  2. Check the Font dropdown menu.
  3. The font "Lucida Sans Unicode" is not available 

Cause

  • It's an expected behavior.
  • After 1H2505 releasee, the font in the dropdown menu has been changed. 

Resolution

The font Lucia  is no longer available to select in the new Rich Editor. It is an expected behavior.

WORKAROUND: 

Although the Lucia font cannot be found in the font dropdown menu, the font could be changed by editing the source code.

  1. Open the source code
  2. Change the font style 
  3. For example <p><span style="font-family: Lucida Sans Unicode,Lucida Grande,sans-serif;">fgj</span></p>
  4. Save it 

Keywords

Offer Letter Template, RichText, Lucida, 1H 2505 Release, Font, Source Code, Lucida Sans Unicode , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM , Recruiting Management , Product Enhancement

Product

SAP SuccessFactors Recruiting 2505