Symptom
After 1H2505 release, the option to use font "Lucida Sans Unicode" is not available in the Rich Text Editor for editing in any of the Rich Text Editor.
Image/data in this KBA is from SAP internal systems, sample data, pr demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open any rich text editor.
- Check the Font dropdown menu.
- The font "Lucida Sans Unicode" is not available
Cause
- It's an expected behavior.
- After 1H2505 releasee, the font in the dropdown menu has been changed.
Resolution
The font Lucia is no longer available to select in the new Rich Editor. It is an expected behavior.
WORKAROUND:
Although the Lucia font cannot be found in the font dropdown menu, the font could be changed by editing the source code.
- Open the source code
- Change the font style
- For example <p><span style="font-family: Lucida Sans Unicode,Lucida Grande,sans-serif;">fgj</span></p>
- Save it
Keywords
Offer Letter Template, RichText, Lucida, 1H 2505 Release, Font, Source Code, Lucida Sans Unicode , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM , Recruiting Management , Product Enhancement