3610060 - Diagram's graphic preview at the sections 'Recently visited' or 'Last updated diagrams' in the Hub does not work.

After opening a folder in the hub, where diagrams are stored, I cannot see the diagram preview in the section 'Last updated diagrams'. I can see the diagram name, but instead of the graphic there is the error message 'Diagram could not be found'.

I'm facing the same issue in the section 'Recently visited' on the Hub's home page.

When I try to access the diagram, the astronaut/spaceman appears.

If the diagram graphic cannot be shown, there is most probably an issue in the diagram data itself. Please open a ticket in SAP4ME for the component BPI-SIG-HUB and attach the diagram as SGX file to this ticket. You can export the SGX file from Process Manager via menu  'Import / Export' > 'Export Signavio archive (SGX)'.

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Signavio Collaboration Hub all versions ; Signavio Process Manager all versions