Symptom
Upon completion of a course, a pop-up message is received with 'null' displayed instead of the course's name.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Complete an item in SAP SuccessFactors Learning.
- Observe the received pop-up message.
Cause
- The issue arises due to the item title not being populated in LMS for the user's locale.
Resolution
- Navigate to Learning Administration > Learning Activities > Items.
- Search for the affected item and click on it.
- Populate the 'Title' field.
- Once the item title is populated, it will display the item title instead of 'null' in the message once the item is completed.
Keywords
SAP SuccessFactors Learning, course completion, null, item title, LMS admin, notification, populate title. , KBA , LOD-SF-LMS-ITE , Items , How To
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public