SAP Knowledge Base Article - Preview

3610116 - Incorrect Calculation of Forwarded Contacts in A/B Filter

Symptom

• An issue with the A/B Filter in SAP Emarsys was reported.  
• The expected result was that approximately 2,200 contacts would be routed to the "Send now" path.  
• The actual result was that only 124 contacts were routed to the "Send now" path.  


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

Forwarded Contacts Issue, A/B Test Node, Unified Automation Engine, Contact Routing, AC Program Migration, Backend Logic, Contact Split Issue, Automation Center, Interactions Engine, A/B Path Logic, Contact Re-entry, Program Details, Sending Period Issue, SAP Emarsys, Unified Engine , KBA , CEC-EMA-AUT , Automation , Problem

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