Symptom
- Ratings are still visible as a filter option in the Integrated Learning Experience (ILX) search, even though the rating feature 'showItemRatingInCatalog=false' has been disabled in the backend System Configuration>LIBRARY.
- The issue is observed when logging into the learning platform and initiating a search.
Environment
Integrated Learning Experience
Reproducing the Issue
- Log into the learning platform.
- Initiate a search.
- Observe that the rating filter is still visible, despite being disabled in the backend System Configuration>LIBRARY 'showItemRatingInCatalog=false'
Cause
This is the expected system design. If the rating feature was originally enabled and ratings have been recorded, these ratings will remain visible in the library search even after the rating feature has been disabled.
Resolution
- Understand that the visibility of previous ratings in the library search is the expected system behavior when the rating feature is disabled.
- Note that disabling the rating feature prevents new course ratings, but does not remove previous ratings from the library search.
See Also
Keywords
ILX, Search, Ratings, Disabled, Visible, Expected Behavior, System Design, Library Search,showItemRatingInCatalog=false. , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem
Product
SAP SuccessFactors Learning all versions