Symptom
- When using parent/child products, item actions such as copy, delete, and refresh for child items are not visible in the environment.
- The application parameter that enables these actions is not available in Quote 2.0 setup.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Enter a Quote 2.0 tenant
- Navigate to Setup
- Select General
- Go to Applications Parameters
- Under the heading "Shopping Cart and Quotes", look for the parameter "Show copy item, delete item and refresh item actions for child products in the quote for Parent/Child System Products"
- Observe that this parameter is not present.
Cause
The parameter "Show copy item, delete item and refresh item actions for child products in the quote for Parent/Child System Products" is only available in Quote 1.0 and not in Quote 2.0.
Resolution
- Documentation update is pending development team.
- A workaround to delete child items from the UI for a parent-child product configuration in Quote 2.0 is to do this through the configurator:
- Open quote
- Select "edit" on parent product
- See child product
- Delete child product.
See Also
Keywords
SAP CPQ, Quote 2.0, Item, Actions, Child Items, Parent/Child Products, Application Parameter, Configurator, Documentation , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2025