3610220 - Generated document downloads automatically

• Documents are generated and downloaded automatically when the 'Generate' button is clicked.
• This automatic download occurs without any additional user interaction.

SAP Sales Cloud CPQ

1. Open the quote and go to quote tab.
2. Click on 'Generate Documents' on the top right.
3. Click on 'Generate' button at the template.
4. Document is downloaded automatically.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

• The issue is caused by the 'Hide Send Email Form after document generation' toggle being turned on.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

1. Navigate to 'Quotes' in the setup.
2. Locate 'Document Generation Templates'.
3. Under the 'General Settings' tab, find the 'Hide Send Email Form after document generation' toggle.
4. Disable the toggle.
5. Now when you click on 'Generate' button, you will see email form.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Setup Administration | SAP Help Portal

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