SAP Knowledge Base Article - Public

3610312 - Errors around Promotions in Compensation Worksheets - Compensation

Symptom

Getting an error while trying to delete promotions done before the release or when trying to give new promotions the final fields are not updating.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Open Executive Review and select a template
  2. Choose an employee to promote or remove promotion given before release
  3. Error will popup with deleting the promotion -> errorId=null, timestamp=null, errorMessage=finalPayGuide is not defined, errorName=ReferenceError, server=78pc66bcf1063, versionInfo=Release%3A%20%20%2020250518062629%0AServer%3A%20%20%20%2078pc66bcf1063%0ATimestamp%3A%202025-05-20T17%3A57%3A36.932%2B0000
  4. If the promotion is given, final fields are not updated.

Resolution

Product Engineering is investigating a solution. For now please add includeFinalPayGuide="true" on the template's XML and make sure field is visible in the form.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

Keywords

KI2505, promotion, compensation, worksheet, executive, review, error, save, delete, remove, not, working, final, fields , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Known Error

Product

SAP SuccessFactors Compensation 2505 ; SAP SuccessFactors HCM Suite all versions