3610325 - Error 'The user does not have access to view [_SYS_BIC]' while accessing the story based on live S/4HANA connection in SAP Analytics Cloud (SAC).

Some users unable to access the story and getting error 'The user does not have access to view [_SYS_BIC]'

• SAP ANALYTICS CLOUD 2025.8.5
• Live S/4HANA direct connection

1. Login to SAP Analytics Cloud
2. Open the story

Notice the error "The user does not have access to view [_SYS_BIC]."

The user does not have permission to access the view [_SYS_BIC].

Grant access to the view [_SYS_BIC] to the user.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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