SAP Knowledge Base Article - Public

3610325 - Error 'The user does not have access to view [_SYS_BIC]' while accessing the story based on live S/4HANA connection in SAP Analytics Cloud (SAC).

Symptom

Some users unable to access the story and getting error 'The user does not have access to view [_SYS_BIC]'

Environment

  • SAP ANALYTICS CLOUD 2025.8.5
  • Live S/4HANA direct connection

Reproducing the Issue

  1. Login to SAP Analytics Cloud
  2. Open the story

Notice the error "The user does not have access to view [_SYS_BIC]."

Cause

The user does not have permission to access the view [_SYS_BIC].

Resolution

Grant access to the view [_SYS_BIC] to the user.

See Also

Keywords

grant access, view, user, story, support, role, error, s/4 hana, direct , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0