Symptom
When importing Products with status Obsolete from an external system, an error is being thrown: "Unable to save Product since it cannot be created with status Obsolete".
Environment
SAP Sales Cloud Version 2
Cause
It is not possible to create Products with status Obsolete. If the Products need to be imported, they will need to have a different status.
Resolution
This is the expected behaviour of the system.
Keywords
product import, obsolete product , KBA , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0