SAP Knowledge Base Article - Public

3610345 - Error when Importing Products with Status Obsolete

Symptom

When importing Products with status Obsolete from an external system, an error is being thrown: "Unable to save Product since it cannot be created with status Obsolete".

Environment

SAP Sales Cloud Version 2

Cause

It is not possible to create Products with status Obsolete.  If the Products need to be imported, they will need to have a different status.

Resolution

This is the expected behaviour of the system.

Keywords

product import, obsolete product , KBA , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0