3610354 - 'Edit Query' is stuck loading/blank in Canvas Report, post 1H 2025 release

When the browser's default language is NOT set as 'English', editing a Canvas Report's Query will lead to blank page. This happens for any type of query (Advanced, Live data).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
  • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
    • Report Centre
      • Report - Canvas 

Pre-requisite: Default Language of end users browser setting is NOT set to English.

Scenario 1:

1. Login to SuccessFactors
2. Navigate to Reporting
3. Edit any canvas report
4. Select any widget and click 'Edit Query'
5. You can see the page is stuck

Scenario 2:

1. Login to SuccessFactors
2. Navigate to Reporting
3. Create a new canvas report
4. Add a list report widget to the page
5. Select the widget and click 'Edit Query'
6. You can see the page is stuck

Path of the file, which is required to render the 'Edit Query' screen, when browser's default language is NOT set to English, is modified with 1H 2025 release, leading to the issue. 

Engineering team is working on implementing a permanent fix to address the underlying issue.
[Click on star to bookmark this article to receive updates about this issue. Date for Permanent fix will be updated in this KBA]

Workaround: Affected users to update their browser settings.

1. Go to Browser settings
2. Navigate to Languages
3. Switch the default language to English
4. Refresh the Report Center page and you should be able to edit the Query in any Canvas report

 blank, browser setting, KI2505, canvas, edit query, advanced, reported, ord , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-RCT-CAN , Report - Canvas , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Known Error