Symptom
-Cannot access Story through Hyperlink.
-Data does not load.
-Story 2.0.
-The table widget does not load, it keeps blank.
Environment
- SAP Analytics Cloud Version: 2025.8.5 (QRC2)
Reproducing the Issue
- Open SAP Analytics Cloud Tenant.
- Open the Story Link URL or via Hyperlink.
- The Story does not load the content.
Cause
This issue is currently under investigation by Development.
Resolution
This issue is currently under investigation by Development.
Workaround: Resize the page, open on Edit mode or open directly via Folder navigation.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Analytics Cloud, SAC, SAP, Analytics, Cloud, kba, note, help, knowledge, chart, story, canvas, responsive, model, modeling, connection, tenant, version, table, blank, does, not, load, nodata, data, url, hyperlink, open, error, [ERROR] Failed to fetch data,
Error [Server]: (#42014) Caught exception : exception 42248: A cube operation failed : Axis has more than one dimension. Remove is not supported yet: Free, clientStatusCode: 42014, serverStatusCode: 200, [INFO] Error getting result set queryKey=0 , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-TAB , Table , Problem
SAP Knowledge Base Article - Public