Symptom
On Latest Goal Management, when customer access an objective, if the objective details below the goal name is collapsed, the arrow icon that opens the dropdown list of goals is not working.
This button is the arrow icon that user use to switch to other goals, at the right side of the goal title.
Working only with the intro section is expanded.
Environment
Product version: SAP SuccessFactors HCM Core 2505
Reproducing the Issue
- Go to Goals tab
- Open a Goal
- Click in the dropdown button to expand the Goals list (at the right side of Goal's name).
- A dropdown list of goals will appear, and customer can navigate the goals.
- Now collapse the intro section of the goal.
- With the intro reduced, click in the dropdown button to expand the Goals list again.
- The dropdown list of goals will not appear if the intro section is hide.
Cause
You should have .
Resolution
The solution of this issue is currently under investigation with our Engineering Team. Please follow this KBA for receiving updates on this issue progress.
Keywords
Arrow, Icon, Expand, Collapse, Hide, Intro, Info, Details, Drop, Drown, Dropdown, goals list, list, not appearing, Not Showing, KI2025, SF, SuccessFactors, GM, Goal, Goals, Objective, Objectives
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public